Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Paid Signal website at paidsignal.app and the Paid Signal service (together, the “Service”), provided by Paid Signal (“Paid Signal”, “we”, “us”, or “our”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Contents
- Agreement to terms
- The Service
- Eligibility & accounts
- Plans, pricing & billing
- Cancellation & refunds
- Acceptable use
- Your data & responsibilities
- Intellectual property
- Third-party platforms
- Disclaimers
- Limitation of liability
- Indemnification
- Term & termination
- Governing law
- Changes to these Terms
- Contact us
1. Agreement to terms
By using the Service you confirm that you can form a binding contract with us and that you accept these Terms on behalf of yourself or the organisation you represent. If you are entering into these Terms for an organisation, you represent that you have authority to bind it.
2. The Service
Paid Signal helps you send a verified “paid” signal to your advertising channels so they can optimise on real, collected revenue rather than order count alone. The specific methods we use to verify and deliver this signal are proprietary to us. We may update, modify, or improve the Service, and we may add or remove features from time to time.
3. Eligibility & accounts
You must be at least 18 years old to use the Service. You agree to provide accurate information, to keep your account credentials secure, and to be responsible for all activity under your account. Notify us promptly of any unauthorised use.
4. Plans, pricing & billing
- Plans. The Service is offered on the Starter, Growth, Scale, and Enterprise plans described on our pricing page. Each plan covers one store. Prices are in US dollars unless stated otherwise and are exclusive of applicable taxes.
- Order allowance. Each plan includes a monthly allowance of paid (verified) orders — 300 (Starter), 1,500 (Growth), 6,000 (Scale), and 20,000 (Enterprise). Billing is based on paid orders, not on all orders placed.
- Overage. Paid orders above your plan’s monthly allowance are billed at a per-order fee: $0.13 per additional paid order on Starter, $0.09 on Growth, $0.06 on Scale, and $0.03 on Enterprise. You may upgrade your plan at any time.
- Renewal. Subscriptions are billed monthly and renew automatically each billing period until cancelled. You may change plan at any time; a change takes effect from your next billing period unless stated otherwise at the time of the change.
- Trials. Where a free trial is offered, we may require payment details up front. Unless you cancel before the trial ends, it will convert to a paid subscription at the then-current rate.
- Taxes. You are responsible for any taxes, duties, or similar charges associated with your use of the Service.
- Price changes. We may change pricing or fees on reasonable notice; changes take effect at your next billing period.
5. Cancellation & refunds
You may cancel at any time; cancellation takes effect at the end of your current billing period. Except where required by law, fees already paid are non-refundable, and we do not provide refunds or credits for partial periods or unused order allowance.
6. Acceptable use
You agree not to: use the Service unlawfully or in violation of these Terms; attempt to reverse engineer, decompile, or otherwise discover the methods behind the Service; interfere with or disrupt the Service; infringe the rights of others; or use the Service in a way that breaches the terms or policies of any advertising platform or applicable law.
7. Your data & responsibilities
As between you and us, you retain ownership of the data you connect to the Service. You grant us a limited licence to process that data solely to provide and improve the Service. You represent and warrant that you have all necessary rights, permissions, and consents to share the data you connect, and that your use of the Service complies with applicable privacy laws and the terms and policies of the advertising platforms you use.
8. Intellectual property
The Service, including all software, content, and the methods that power it, and all related intellectual property rights, are and remain owned by us or our licensors. These Terms do not transfer any ownership to you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service.
9. Third-party platforms
The Service works alongside third-party platforms such as Meta, TikTok, Snapchat, Google, and Shopify. We are not affiliated with, endorsed by, or sponsored by those platforms. Your use of them is governed by their own terms, and we are not responsible for their acts, omissions, availability, or changes.
10. Disclaimers
The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. Results vary and are not guaranteed; any performance figures, examples, or charts in our marketing materials are illustrative only. We do not warrant that the Service will be uninterrupted, error-free, or that it will achieve any particular outcome.
11. Limitation of liability
To the maximum extent permitted by law, Paid Signal will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the amounts you paid to us in the twelve months before the event giving rise to the claim.
12. Indemnification
You agree to indemnify and hold Paid Signal harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your data, your use of the Service, or your breach of these Terms or of applicable law.
13. Term & termination
These Terms apply while you use the Service. We may suspend or terminate your access for breach of these Terms, non-payment, or to comply with law. You may stop using the Service at any time. Provisions that by their nature should survive termination will survive.
14. Governing law
These Terms are governed by the laws of [your jurisdiction], without regard to its conflict-of-laws rules, and the courts of [your jurisdiction] will have exclusive jurisdiction over any dispute, except where mandatory local consumer-protection law provides otherwise. Nothing in these Terms limits rights you may have under mandatory laws that apply to you.
15. Changes to these Terms
We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
16. Contact us
Questions about these Terms? Email info@paidsignal.app.
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